Shipping policy

Effective Date: 15-11-2025

Thank you for choosing NAIVED. We are committed to delivering your products safely, efficiently, and on time. This Shipping Policy explains how we process, handle, and deliver orders. By using our services, you agree to the terms outlined below.

1. Shipping Methods

a. Standard Shipping

We offer standard shipping for all orders. Delivery timelines vary based on your location and product availability. Estimated delivery dates will be displayed during checkout.

2. Shipping Locations

a. Domestic Shipping

We currently ship to addresses within India.

b. International Shipping

International shipping may be available to select countries. Availability and shipping charges will be shown during the checkout process.

3. Shipping Fees

a. Calculation of Fees

Shipping charges are based on:

Delivery location
Shipping method
Total weight or volume of the order

All shipping fees will be displayed before checkout.

b. International Duties And Taxes

For international shipments, customs duties, taxes, and additional fees may apply. These charges are not included in checkout shipping fees and must be paid by the customer.

4. Tracking

a. Trackable Orders

If your shipping method includes tracking, you will receive a tracking number once your order is dispatched. You can use this number to monitor your package.

b. Non-Trackable Orders

Certain shipping options may not include tracking. In such cases, we will provide estimated delivery timelines, although detailed tracking may not be available.

5. Delivery

a. Delivery Time

Delivery times depend on the destination. Although we strive for timely deliveries, external factors (carrier delays, weather conditions, holidays, etc.) may impact the actual delivery date.

b. Delivery Address

Please ensure the shipping address entered during checkout is accurate and complete. NAIVED is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

6. Delivery Issues

a. Damaged or Lost Packages

If your order arrives damaged or is lost during transit, contact our customer support immediately at +91 88798 12816. We will coordinate with the courier partner to resolve the issue.